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Replacement Request
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Contact your retailer for refunds or entire unit replacements.
- Free replacement parts provided within 60 days of purchase date.
- Proof of purchase required from authorized retailer.
- Replacement parts ship within the U.S.A. and Canada only.
- Replacement parts process and ship via UPS/FedEx/Post within 5-7 business days.
- Hardware ships via Post within 1-2 business days.
- Tracking# will be sent via email upon shipment.
General Information (Required)
Name
Address
Address 2
Address type
Select one
Residential
Commercial
City
State
Zip
Phone
Email
Purchase Information (Required)
Authorized retailer
Item No. [?]
Control No. [?]
Purchase date
Description
Request for full hardware set only
Request for missing parts and/or hardware
Part Information
Part Letter
Part Name
Qty
Reason
+ Rows
Proof of Purchase
Comments (optional)